|
Contact Us
|
|
Troubleshooting :
If you are experiencing any problems with this system, please check the problem
and solution chart below. If all else fails, contact us by e-mail using the form
below.
Message : Customers requiring assistance in the use of this service will
receive a reply. Please do not submit reservation or cancellation requests via this
page.
|
Before Submitting an E-mail, please review the Troubleshooting Tips and notes below
|
|
Problem
|
Solution
|
- System is getting "Timed-out" message
|
Your computer has set idle on one page for 20 or more minutes OR "Cookies"
are disabled - cookies must be enabled for these pages to function correctly
|
- Unable to make reservation
|
Verify that you are using a compatible browser. This is a secure web page that uses
128 bit security. This requires you use Micorsoft IE, Version 4.5 or higher or Netscape
Navigator,Version 4.05 or higher. If you still are unable to complete a reservation,
and you are using one of the above mentioned browsers, please call
1-866-OHIO-PARKS.
|
- Do not know or have forgotten your password
|
Click Forgot Password Link, under My Account tab.
Enter your E-mail address and we will email you your Password.
|
- Do not know your Email Id
|
Call our Customer Service Department at
1-866-OHIO-PARKS
between the hours of
Monday - Sunday 7 am to 7 pm Eastern Time..
|
- Unable to print your confirmation
|
A confirmation notice will be sent to your E-mail address.
|
|
|
Important Information
|
- You must contact the Ohio State Parks Reservation Center to change your
reservations. Call
1-866-OHIO-PARKS
between the hours of
Monday - Sunday 7 am to 7 pm Eastern Time.
.
- Reservation requests can not be submitted through the CONTACT US mechanism.
- The CONTACT US function sends your comments to the Ohio State Parks Reservation
Center. It does not send any comments, requests, or suggestions to a specific park.
|
|